Al Amira Disability Services
Our story
At Al Amira Disability Services, our story starts at home – around kitchen tables, in hospital corridors, and in quiet late-night conversations with the people we love. We know what it feels like to fight for support, to explain your situation over and over, and to worry whether the people walking into your home will truly respect your family, your culture and your boundaries. Al Amira was created from that experience – from the belief that no one should feel alone, rushed or unseen when they’re asking for help.
Our values come from our families, our culture and the way we were raised. We were taught to check on neighbours, to share what we have, to notice when someone is struggling and step in gently. Kindness, honesty, loyalty and respect aren’t just words on a poster for us – they are expectations. They guide how we talk, how we listen, how we enter your home, and how we make decisions about support. When we say “participants”, we remember we are really talking about someone’s child, parent, partner, sibling or friend – someone deeply loved.
We believe that behind every NDIS plan is a whole person with a story, a culture, a sense of humour, fears, strengths and dreams for the future. That’s why our support is person-centred and culturally safe. We listen before we act. We ask what feels comfortable. We respect language, privacy, faith, traditions and family roles. We know trust isn’t automatic just because we wear a lanyard; it’s earned slowly through consistency, reliability and treating every person with dignity.
Who are we here for? We are here for participants who want to be heard and included in every decision. We are here for families who want support that feels like an extension of their own care – not strangers coming and going. We are here for people from all backgrounds, especially those who may have felt misunderstood or overlooked in other services. Whether you’re building independence, needing day-to-day support, or looking for a provider who genuinely “gets” your family, Al Amira is here to walk beside you, not ahead of you.
Our promise is simple: we will show up with heart. We will treat your loved ones the way we would want ours to be treated. We will celebrate the small wins, stand with you in the hard days, and keep working with you – not just for you. Al Amira is more than a business to us; it is our way of turning our lived experience, our culture and our compassion into the kind of support we wish every family could have.
We are a boutique NDIS provider supporting people with disability, their families and carers across the Sydney region. Our team brings lived experience, professional training and strong community connections – especially with culturally and linguistically diverse communities.
Every participant is different. We take time to listen to your story, understand your routines and faith, and co-design supports that feel natural in your everyday life – not like a “service” dropped on top.
To walk beside people with disability and their families, building independence, confidence and connection through high-quality, culturally safe NDIS supports.
We don’t just fill shifts – we build long-term relationships where you feel comfortable, respected and in control of your own life.
Communities where people with disability are included, respected and empowered to design the life they choose – with the right support, at the right time.
We imagine a future where families feel less stress and more hope, because they have a trusted team walking the journey with them.
From first contact to regular check-ins, we follow a clear, gentle process so you always know what is happening and why. Our goal is to reduce stress – not add to it.
We collaborate closely with families, support coordinators, therapists and other providers (with your consent) so that everybody is working in the same direction: towards your goals.
Al Amira Disability Services is built around the NDIS Practice Standards, NDIS Code of Conduct and relevant Australian privacy and safety laws. This means participants and families can feel confident that supports are delivered safely, ethically and with care.
We’d love to meet you, listen to your story and explore how we can support your NDIS journey – at your pace, in your language and in a way that feels calm and respectful.
Book a friendly chat with Al Amira