Person-centred practice
You are at the centre of every decision. We co-design supports around your goals, culture, routines and preferences.
Now accepting new participants
Al Amira Disability Services
Behind every plan is a person.
We are a registered NDIS provider based in Bass Hill, proudly serving participants and families across Sydney and Western Sydney. Family-run, culturally safe and deeply committed to inclusive, compassionate care — we welcome people from all backgrounds and deliver person-centred support that respects your language, culture, faith and family values.
Our supports include
- Daily personal activities
- Household tasks
- Community, social & civic participation
- Group and centre-based activities
- Innovative community participation
- Shared living assistance
- Employment & higher education
- Life stages & transitions
- Travel & transport
- Daily living & life skills
Our mission is to empower individuals to live to their fullest potential — providing a safe, respectful and inclusive environment where participants feel valued and supported in achieving their personal goals.
Meet Amira
Your friendly guide to disability, inclusion and the NDIS. Play her interactive game to discover your rights and choices in a fun, safe way.
NDIS Registered Provider
Worker Screened & Trained
NDIS Practice Standards
Arabic & English
24 / 7 Support
Welcoming all families — with Arabic & English support across Sydney & Western Sydney
We understand that culture, language and values matter — and we bring that understanding into every shift. Whether you prefer to communicate in Arabic or English, need support workers who respect your cultural or religious traditions, or simply want a provider who truly "gets" your family — Al Amira is here for you.
Bass Hill
Bankstown
Lakemba
Punchbowl
Greenacre
Fairfield
Liverpool
Parramatta
Blacktown
Penrith
+ Greater Sydney
🤝 Faith & culture respectful
🗣️ Arabic & English
👨👩👧 Family-centred care
📍 Sydney & Western Sydney
Why families choose Al Amira
We know you're trusting us with the people you love most. We show up with real care, consistency and heart — every single shift.
Quality & safeguards
Policies, training and audits based on NDIS Practice Standards keep you safe, respected and informed.
Warm, reliable team
Support workers are carefully screened, supported and supervised — so you see familiar, trustworthy faces.
Responsive & flexible
Life changes — and we adjust with you. Quick responses, adaptable rosters, no surprises.
Mission, vision & values
Everything we do is about shifting the experience of NDIS supports — from confusing and transactional, to human, clear and life-changing.
Our mission
To walk beside people with disability and their families, building independence, confidence and connection through high-quality, culturally safe NDIS supports.
- Listening first, so we understand your story, culture and goals.
- Co-designing supports with you — not doing things to you.
- Turning everyday routines into opportunities for growth.
Our vision
Communities where people with disability are included, respected and empowered to design the life they choose.
- People with disability recognised as experts in their own lives.
- Supports that honour culture, language, faith and family.
- Systems that are easier to navigate, with providers who walk the journey with you.
Our values in action
- Respect & dignity: We greet you by name, ask before we act and protect your privacy.
- Choice & control: You choose who supports you, how and when.
- Safety & accountability: NDIS Practice Standards, honest feedback, quick fixes.
- Cultural humility: We keep learning and make space for your beliefs.
- Joy & connection: Support should feel warm, hopeful and fun.
The NDIS in numbers
The NDIS is one of Australia's biggest social investments — changing what support looks like for hundreds of thousands of people with disability.
750k+
Australians benefiting from the NDIS
More than 751,000 people are benefiting from the NDIS — over half receiving disability support for the first time.
$49 b
Annual investment in disability support
Around $49 billion in personalised disability supports in 2024–25, making it one of Australia's largest social programs.
2×
More young people in work
NDIS participants aged 15–24 in paid work has more than doubled since the Scheme began.
Behind these numbers are individual stories. At Al Amira we focus on turning your funding into the day-to-day support you actually need.
Understanding the NDIS — with Al Amira by your side
What is the NDIS?
The National Disability Insurance Scheme (NDIS) funds supports for eligible people with disability so they can work towards their goals and live more independently.
How can Al Amira help?
We help you understand your plan, match supports to your goals, and coordinate services in a way that feels calm, clear and manageable.
Learn through our NDIS gameWho can use your services?
We support NDIS participants of all ages, families and carers. We welcome people from all cultural and religious backgrounds.
Do you work with support coordinators?
Yes. We collaborate with support coordinators, LACs, therapists and other providers to offer joined-up, holistic support.
Are you a registered NDIS provider?
Yes. We are registered with the NDIS Quality and Safeguards Commission and regularly audited against NDIS Practice Standards.
Can I choose my own support worker?
Absolutely. Choice and control are central to the NDIS. We'll introduce suitable workers and you decide who you're comfortable with.
Can I receive support outside business hours?
In many cases, yes. We offer early morning, evening and weekend supports where it aligns with your goals and funding.
For referral partners
Are you a Support Coordinator or LAC?
Al Amira welcomes referrals from support coordinators, LACs, allied health professionals and hospital discharge teams across Sydney and Western Sydney.
- Registered provider — Registration ID: 4-LAQT90E
- Approved for SIL (0115 Daily Tasks/Shared Living)
- Current availability for new participants
- Culturally safe for CALD participants, especially Arabic-speaking families
- Prompt communication and reliable documentation
- Servicing Sydney, Western Sydney and surrounding areas
Plan types we accept:
Agency Managed
Plan Managed
Self Managed
Quick referral info
- Phone
- 0432 773 399
- Message us
- Location
- Bass Hill NSW 2197
- Region
- Sydney & Western Sydney
- ABN
- 60 676 350 057
Getting started
Four simple steps to your first support shift
The NDIS can feel complicated. We make every step calm, clear and guided — from your very first call to when support begins.
1
Reach out
Call, email or WhatsApp us. No forms, no jargon — just a friendly chat about where you're at and how we can help.
2
Meet us
We come to you for a no-obligation meet-and-greet — listen to your story, answer your questions and walk through your plan together.
3
Build your supports
We match your NDIS goals to practical day-to-day supports and introduce you to a worker who feels like a natural fit.
4
Support begins
Your first shift starts. We check in regularly and adjust as your needs and goals evolve.
Ready to talk about your NDIS plan?
We're here to listen first, then support you to build a plan — and a routine — that truly fits your life.
Book a friendly chat